Team Spotlight — Adrianna Lake 

Meet Adrianna! The newest rockstar on our Customer Service team, Adrianna is here to help support customer service, sales and production with over 5+ years of customer service expertise. When she’s not helping customers, you’ll find her exploring the great outdoors or hanging out with her favorite furry friends. 🐾

Share This Post:

What is your current role/job title? How long have you been at EZ-CRETE?

Customer Service & Sales Support, I’ve been with EZ-CRETE for 3 months 

What excites you most about EZ-CRETE’s mission and products?

That the products we are manufacturing are not only high quality, but also allowing our consumers to be more efficient at their jobs. 

What’s your backstory? Tell us a little about where you’re from and what brought you to EZ-CRETE!

Prior to EZ-CRETE, I worked in customer service at a large retail craft store for 5 years. I went to college and received a degree for Pre-Veterinary science. I have trained dogs for the past 4 years and decided that I wanted to join a company that had a good mission, great team chemistry and also be able to learn new things as I grow with the company.

If you could describe your personality in three emojis, what would they be?

🐕🏕️🔬 Three emojis that describe my personality would be any animal emoji because I’m a huge animal lover, camping emoji because I’m a big outdoors person and the microscope emoji because I love science and learning new things!

 

What excites you most about your role in Sales Support and Customer Service?

What excites me the most is being able to provide exceptional service to our customers to help them achieve their goals in their projects.

What’s your go-to strategy for providing top-notch customer service?

Going above and beyond for our customers to ensure they are receiving the best customer service possible. I want to always make sure they have everything they need and that I continue to make doing business with EZ-CRETE a fun and easy experience. 

What’s something your coworkers might now know about you?

Something my coworkers might not know about me is that I have a lot of animals. I have 5 dogs, 2 cats, 30 chickens, 5 roosters, 1 duck, 4 goats, a hedgehog and a tortoise. I also foster 2 cats and 2 dogs currently as well!

What’s one thing you’ve learned about precast concrete that you never expected?

One thing I learned that I never expected was all the advantages that comes from using precast concrete.

If you could swap jobs with anyone at EZ-CRETE for a day, who would it be and why?

I’d love to swap jobs with someone on the production team because I would be able to see first hand exactly how our products are made!

Coffee, tea, or something else—what fuels your workday?

Redbull fuels my workday!

What’s your favorite thing to do outside of work? When you’re not at the plant, where could we find you and what would you be doing? 

When I’m not at work I am almost always going on an adventure with my pups whether its hiking, going to the beach or camping!